The logistics industry has experienced a gap between expectations and reality in the application of AI. While AI has been implemented in specific areas, overall operational transformation still faces numerous challenges. Variations in digitalization levels and real-world constraints make it difficult for companies to fully integrate AI. Establishing foundational work is crucial to achieving the vision for AI.
The Association for Supply Chain Management (ASCM) released its 'Top 10 Trends for 2026' report, revealing that AI, trade dynamics, workforce evolution, resilience, and sustainability will reshape global supply chains. Businesses need to pay attention to these trends to build intelligent, resilient, and sustainable supply chains to meet future challenges. The report highlights the importance of adapting to changing trade landscapes and leveraging technology like AI to improve efficiency and visibility. Furthermore, building robust and flexible supply chains is crucial for navigating disruptions and ensuring long-term success.
Microsoft Bing's integration of ChatGPT marks a new era of AI-powered cross-border e-commerce. ChatGPT's application in this field can significantly improve efficiency and reduce costs. Microsoft's support will accelerate the popularization of AI. However, businesses need to address the challenges that come with it to seize opportunities and achieve sustainable development. The integration promises enhanced customer service, personalized product recommendations, and streamlined logistics, ultimately transforming the global e-commerce landscape.
According to a recent Gartner survey, only 23% of supply chain leaders have a formal AI strategy. Most businesses focus on short-term investments while neglecting long-term planning, which may hinder future development. To enhance competitiveness, companies should formulate a systematic strategy that balances short-term benefits with long-term goals.
